Capture appointment intent
The flow asks whether the patient needs a cleaning, consultation, follow-up, emergency visit, or another clinic-defined service.
Al Astoora builds an official WhatsApp Cloud API flow for dental clinics that answers common appointment questions, captures patient intent, routes requests, and keeps the front desk from losing high-intent messages.
WhatsApp booking flow
Official Cloud API handoff
Best for dental clinics and healthcare practices where reception teams are busy with in-clinic patients while WhatsApp inquiries keep arriving.
Primary use case
Appointment request and patient intake handoff
Patients ask about appointments while reception is busy.
The same treatment, timing, and location questions repeat daily.
New patients need a fast way to request cleaning, consultation, or follow-up slots.
The clinic wants appointment context before a human calls back.
The flow asks whether the patient needs a cleaning, consultation, follow-up, emergency visit, or another clinic-defined service.
The system collects only the operational details needed for scheduling, then routes the request to the clinic team for confirmation.
The clinic receives the patient name, phone number, service interest, preferred timing, and notes in the chosen handoff tool.
Al Astoora sets up the approved WhatsApp infrastructure, message flow, handoff logic, and data sync so your team owns the customer records and the operating workflow.
See the full automation serviceReception follow-up sheet
Appointment request calendar
Clinic CRM or patient-intake tracker
Reminder and reschedule status fields
Use the insight guide for the broader buyer problem, then use this page when you are ready to map the WhatsApp booking flow.
Open the guideIt can collect appointment requests and route them to your team. Final confirmation can stay with the clinic if you want a human to approve availability first.
Yes. Reminder flows can be configured for appointment confirmations, follow-ups, and reschedule prompts through the official WhatsApp setup.
The flow can be kept to scheduling details only. Any health-specific data collection should match the clinic process and the storage tool you approve.
Tell us what your team books today. We will map the first reply, qualification questions, handoff, and sync that fit your operation.